Brian L. Hill

I am a father of three, husband of one, a former professional jazz musician, a full-time construction defect investigator, part-time web developer, and occasional philosopher/prankster.

For more information, visit BLHill.net/about.

Posts

  • August 31, 11:00 AM

    Why Even Loyal Employees Need to Establish a Strong Personal Brand


    Image by Revolweb via Flickr

    I’ve brought up the subject of personal branding before, but I want to touch on it in a context most people don’t often consider.

    Usually you hear terms like personal branding in conjunction with entrepreneurship. Most business owners were employees once. And often these business leaders were actually planning and scheming their new business under the guise of a loyal employee at their former job. In such cases, personal branding is essential for surviving the transition from wage-earner to business leader. But what about the truly loyal employee who has no interest in leaving their firm?

    The answer to why this is important, is simple but often misunderstood: in today’s world, strong company branding is closely tied to the personalities behind the brand. Many companies see this as a liability not an asset, although the reverse is true. Let’s look at some examples:

    • Apple & Steve Jobs: Actually Apple’s brand owes its DNA to not just one Steve, but two – Jobs and Wozniak. Woz is the indisputable juggernaut behind the ubiquity of personal computers. The guy is a true genius that could literally think in Assembly language – the language that machines actually operated under. But in all likelihood, if Woz had been alone in developing the original Apple computer, the company we know today would never have existed. Steve Jobs has completely transformed our perception of what a CEO is and does over the last quarter century. Sure he flies around in a fancy jet and goes to lots of expensive meals with captains of industry. But he also is involved (some would argue too involved) in even the most mundane of details of developing the company’s products and even more importantly, promoting them. So powerful is Jobs’ personal brand that critics refer to his public presence as a reality distortion field where one’s life is seemingly inadequate without Apple’s latest piece of technology. Some question what future Apple has without Jobs’ inevitable departure. Personal branding obviously has its place at the top of the company, what about farther down?
    • The Maytag Repairman: This was a very long-lasting marketing campaign that demonstrates employee personal branding in an unexpected manner. The guy was rarely busy, seemed to show no initiative whatsoever, but in doing so, perfectly illustrated the company’s message: our products are so dependable, repair people are almost unnecessary. But that’s just a character in an ad spot. What about a personal brand that delivers real value to the company’s brand?
    • Matt Cutts & Google: Matt Cutts is a very important person in today’s internet. In his role at Google, he is in charge of the Webspam team. To some, he is a saint for providing an important quality control component to Google’s search results. To others, he is a obstruction to profit for internet marketers. Beyond that, he has created a very powerful personal brand that benefits Google immensely. He exemplifies that Google’s search results are for humans, by humans.

    How does one pursue the duality of building a personal brand and serving as a loyal employee? Lisa Barone of Outspoken Media, tackled this very subject a couple months ago at bruceclay.com.

    This is a subject I’ll be coming back to in the future, so stay tuned.

  • August 04, 11:00 AM

    Construction Experts Using iPads For Field Inspections


    Image via Wikipedia

    Although most people associate the word forensics with legal issues, usually criminal proceedings, the word actually has a broader meaning. In my opinion, the role of forensics in the AEC (architecture, engineering and construction) industry is to apply scholarly and/or scientific methodology and norms to understanding the underlying facts regarding the built environment. (See AECForensics: About.) During on-site inspections, we are looking at multiple conditions in exacting detail, collecting and analyzing tremendous amounts of data, and trying to distill the observations into something meaningful.

    Typically this means taking a lot of pictures and writing down lots of notes, filling in checklists, drawing on and annotating plans, details, etc. I personally have around 10 pieces of paper I’m working off of at a a single unit during visual inspections. Constant flipping back and forth through several pages, reviewing documents, making notes – it is easy to become distracted from the matter at hand: inspecting!

    As predicted, inspectors in the AEC Forensics industry are adopting the iPad for use in the field. While several applications have been developed for the AEC industry, including Vela’s suite of applications, this is the first I’ve heard of a company that provides forensic services adopting the technology. The company is D 7 Consulting Inc. and they were recently profiled by CIO Magazine offering lessons learned from their transition:

    Nearly a dozen iPads have been put to work on rooftops and in basements at dirty construction sites, from San Francisco to Las Vegas. Joseph Daniels, president of D7 Consulting, a quality-assurance consulting firm, deployed them only a couple of weeks ago—and has already learned a lot.D7 Consulting wanted to change the way its field employees made out reports, discarding pen and paper for electronic data entry that taps into a cloud service. And so D7 Consulting entered and won a promotional contest put on by Box.net, a hosted content management services provider, for free 3G iPads and service.

    Earlier this summer, D7 Consulting employees tore the wrappings from the shiny iPads, signaling the beginning of a two-phase rollout. D7 Consulting is now in the middle of the process, with half of the 20 iPads in the field today and the other half set to go there soon.

    As part of the promotion with Box.net, the company that provided the iPads and facilitated remote access to cloud-based file storage, Snippies shot a video outlining the process. Inspectors, welcome to the future:

    For more information and future updates, visit D 7 Consulting’s Blog (written by CEO Joseph Daniels), or follow them on Twitter (@d7consulting).

  • August 03, 11:00 AM

    Amy Campbell: First Time Homebuyer – Or how a professional services marketer became a customer


    Image by nancyarora2020 via Flickr
    Amy Campbell provides marketing consulting to professional service firms, primarily law firms. When she recently purchased her first home, she got the chance to experience professional service as a client, and the experience was eye-opening:
    No one ever offered the: “here’s what’s going to happen, this is what you can expect, here’s a document to help you understand the process.” Not even a “check this page on our web site for more information.”  The tagline on the bank’s emails was a clever play on words about how important the customer is. Ha! Professionals beware. It’s old hat to you… but it’s often the most important thing in your customer’s life. Treat it that way and you will be remembered. I realize that a personal meeting at the start of the process (with both the mortgage broker and the real estate lawyer) to describe what will happen is likely time consuming, but it would have changed the experience from a faceless gauntlet of hoops to jump through and mysteries to unravel, into a personal/professional relationship with a much greater chance for satisfaction and referral.
    Link: My Moving Experience – Or, What I Learned on My Summer Vacation
  • July 25, 10:22 PM

    Announcement: AECForensics.com is the source for Architectural, Engineering and Construction News


    Below is a quote from the announcement at AECForensics.com:

    After a lot of work behind the scenes, I’m proud to announce that AEC Forensics is now fully operational.

    I have scoured the internet and continue to do so daily, selecting and curating the content that appears here. Since no other website has risen to the challenge of compiling news about our industry (construction defect litigation, construction law, bad faith, green forensics, etc.), I have thrown my hat in the ring. Those of you that know me personally are aware that I am a full time employee and shareholder of KPA Associates, Inc., a San Diego-based architectural firm that provides expert witness testimony in construction defect matters, in addition to ADA compliance and residential/commercial/institutional design services. In other words, this website is an avocation for me and something I pursue solely because of my passion for this industry.

    Admittedly not everything you find on this site is strictly related to construction defect litigation. (Please visit the About page for a more thorough explanation.)

    Let me explain a little bit more about why I’m doing this and how.

    First, this is truly a labor of love. I have been working in the AEC forensics field for over a decade, yet nobody has a decent run-down of relevant information about the industry. We in this industry are by nature, obsessed with information, but it almost seems as if there is an elitist approach to knowledge management in the construction defect realm. Plus a lot of people are understandably reluctant to openly publish their opinion for free when the person is billing north of $150 per hour for their opinion. Me? I’m no expert. I just work for one.

    Next, I want to discuss a little bit about how I am doing this. Most importantly, if it were not for WordPress (specifically version 3.0), none of this would be feasible within the limited amount of time I have. I have spent years developing a workflow that works for me with regard to reviewing, analyzing, categorizing, publishing and distributing information from online sources. At the heart of it all is Google Reader. Using the tagging functions, I’m able to quickly review, annotate and categorize articles from thousands of sources. The tagged items are then fed through various plugins as drafts in WordPress. I manually edit each post one at a time before publishing. From there, Hootsuite and some other tools distribute the content through various channels. What is important is that I have culled thousands of posts daily to find the truly noteworthy articles (in my opinion) that pertain to the topics I’m interested in. In a way, I’m trying to keep true to the original notions of blogging – as in weblog, or a log chronicling web-based publications of interest.

    That’s all I’ve got for now. Time for dinner and some more time with the family…

  • July 20, 11:00 AM

    BoingBoing’s Mark Frauenfelder Discusses Doing It Yourself


    Image via Wikipedia

    Mark Frauenfelder is a man of many talents:

    And as part of the research for his latest book, Made by Hand: Searching for Meaning in a Throwaway World, Frauenfelder can add a few more: cigar box luthier, chicken coop constructor, and espresso machine modder.

    Here is an interview with Reason.TV to discuss the new book and the relevance of doing-it-yourself in a world of point-and-click:


  • July 19, 02:28 AM

    WordPress 3.0: Thelonious


    Image by oddsock via Flickr

    After a lot of wrangling of PHP, HTML, a tiny bit of JAVA, a little CSS, and redirecting some RSS, BLHill.net is now on a new server running the latest version of WordPress.

    WordPress 3.0 is a massive upgrade from the previous version. For me the most important part was merging of WPMU, or WordPress Multi-User, into the code base. This allowed me to set up one installation of WordPress to host all of my websites. I am only running a few sites right now, but plan to add more. Some people are running thousands of sites using a single WordPress installation including WordPress.com, which hosts over 100,000 blogs.

    Now let’s talk about whom this release is named after – Thelonious Monk. Thelonious Sphere Monk was a jazz pianist. But saying Monk was just a jazz pianist is like saying Steve Wozniak is just a computer geek. Go learn more about Thelonious Monk, buy his music or find out about his son’s work. (Incidentally, when I played the Playboy© Jazz Festival at the Hollywood Bowl, T.S. Monk, opened for us…)

    I’m hoping that the move to a grid hosting plan at GoDaddy, will result in quicker response and better stability for my sites. I’ve heard good things and am hoping that affordable hosting can in fact be reliable.

    I’ll be trying to post here more often, but much more will come from my newsletter, as well as on Twitter. I have a new site in the works and AEC Forensics . com will be updated soon with an amazing theme and a lot more content.

    Stay tuned…

    some geeky stuff:
    And as a postscript, I like to briefly mention a topic that has been getting a little heated: WordPress, the GPL and premium themes. I don’t know legally if a WordPress theme would be defined as derivative or not, thereby requiring adherence to the GPL. But, I have chosen instead to avoid the controversy by installing an amazing theme by Sayontan Sinha called Suffusion that is open source and mind-numbingly flexible. In fact, after hearing some of Matt Mullenweg’s opinions on the subject, as well as revisiting some of Cory Doctorow’s perspective, I’m seriously considering going completely open source, and ditching proprietary/closed-source software. We’ll see.

    <noscript>Amazon.com Widgets</noscript>
  • May 18, 05:17 PM

    Foucault’s Pendulum Dented in Museum Mishap | Wired Science


    Museum Mishap sounds like the name of a hipster/indie-rock band combining a MIDI Accordian, a keytar and some claves

    The cable holding a model of Foucault’s Pendulum snapped last month at the Musée des Arts et Métiers in Paris, sending the 60-pound ball crashing to the ground. It was permanently dented in the fall.

    Léon Foucault’s 1851 experiment remains a mesmerizing evidence that the Earth does, in fact, rotate. Scientists were aware of this, but the fact that the pendulum swings through 180 degrees over the course of a day provides tangible proof that we are on a planet spinning in space.

    The Umberto Eco novel, Foucault’s Pendulum, made the mid-19th-century physics demonstration famous. The novel even opens at the Musée des Arts et Métiers. The pendulum played a key role in the high-literary conspiracy involving the Knights Templar at the heart of the novel.

    Via Geoff Brumfiel at Nature News

    Photo: Graham Chandler/Flickr

    WiSci 2.0: Alexis Madrigal’s Twitter, Tumblr, and forthcoming book on the history of green technology; Wired Science on Twitter and Facebook.

  • May 17, 10:30 AM

    Law firm moves into unique, open office space | REJournals.com


    Image by Paraflyer via Flickr

    Although I’m not sure how advantageous a roof deck meeting area will be in Chicago during the winter months, I still love this example of an innovative working environment. This sort of flexibility and creativity goes a long way to improve morale but may not be immediately quantifiable.

    Chicago lawyer Michael Childress conducted four meetings Wednesday on the rooftop deck of his law firm’s new offices.

    The outdoor deck on the 13th floor at 500 N. Dearborn Street also serves as a lunch spot for employees of Childress, Duffy, Goldblatt Ltd.

    “We had a happy hour up here kind of spontaneously,” Childress said, adding that a Friday night movie event on the deck is planned.

    During the coming months, a “tagging” event is expected. Teams of employees will be set loose with spray paint cans to cover sections of the deck in whatever designs they want to create, Childress said.

    The firm, which concentrates its practice on representing policyholders in insurance disputes, moved to the new location in early April. After working with a broker, the firm relocated from an office building about a block west from 515 N. State, where employees could see the roof deck from the 22d floor, Childress said.

    “We looked at [the] building that had a roof deck,” partner Joel N. Goldblatt said. “That caught on and resonated.”

    The move allowed for a more open layout in which partners share offices, while associates and staffers work side-by-side rather than in cubicles.

  • May 07, 07:00 PM

    The Best Designs of 2009: LiftPod | BusinessWeek


    Found this via @builders_pal… This is such a great idea!

    IDSA

    LiftPod

    Gold Award
    Category:
    Commercial & Industrial
    Design: Geoff Campbell and Jason Watson of JLG Industries (Australia); Hugh Stark, Frank Fornasari, Sandy McNeil, Mark Armstrong, and Oliver Kratzer

    The LiftPod is a personal, portable aerial work platform designed as an alternative to ladders. Powered by any standard 18-volt cordless drill or an optional power pack, the LiftPod gives users a 360-degree range of motion at a working height of up to 14 feet. It can be assembled by one person in less than 30 seconds, and because of its light weight, it can be moved around a job site by a single person.

  • May 07, 03:00 PM

    Tell Your Prospects How You Save Them Money | B.I.R. Building Relationships


    Image via Wikipedia

    This is an excellent post from Building Industry Relationships that highlights another aspect of presenting value when courting clients. For service industries, value is the main offering that successful companies provide. Often the term is used in reference to perceived value, or “the relationship between the consumer’s perceived benefits in relation to the perceived costs of receiving these benefits.” In this case, Karen Davis discusses the more conventional meaning of value – saving money.

    At a time when people are pinching pennies, let them know how you your services can save them money in the long run. Their time is money. Their research effort is money. Their mistakes – money. Show your prospect the financial benefit of choosing you.

    - The financial benefit of choosing you over your competition, whether you’re in a job interview or trying to sign a contract.

    - The financial benefit spending a little more time in the pre-design phase before moving on to construction documents.

    - The financial benefit of moving forward with the project today rather than waiting a few months.

    - The financial benefit ordering the finish material now, not two weeks before it’s scheduled for installation.

    Clients like to hear how you can save them money. Showing and telling them how hiring you can give them a higher return on their investment could seal the deal.

  • May 07, 01:00 PM

    i Heart U: Apple Patents Biometric iPhone Unlock | Fast Company


    Wow. I wonder if there will ever be an iDefibrillator app…

    Brace yourselves for another Apple patent. It’s a weird and wacky one. It’s about using a “seamless” biometric heart rate monitor to identify iPhone users. Seriously. Your boom-tiddy-boom could unlock your iPhony-phone.

    Apple’s patent couldn’t be simpler: Part of the metal shell of an iPhone (can you say iPhone 2010, anyone?) is replaced by electronic sensors that detect the pulse of the user’s heart as it reaches the hand holding the phone. Peculiarities in each user’s heart patterns at the cardiac level, transmitted through their blood vessel network, result in a signature that the iPhone can then detect and use to identify particular persons. Thus logging in to your iPhone could become as easy as just picking the damn thing up and waiting a second or two (typically about the same time it would take to press unlock and tap in a PIN number, anyway).

  • May 07, 11:00 AM

    Gator By The Bay Festival: Dance Fever | sandiego.com


    This should be a lot of fun – ain’t nothin’ like some zydeco and crawdads…

    Pinch those tails, suck those heads and dance, dance, dance! At the ninth annual Gator By The Bay Festival (May 7-9) the Louisiana bayou comes to Spanish Landing Park in San Diego, bringing along 8000 pounds of crawfish (that’s where the tail pinching and head sucking comes in) and some of the hottest Cajun, zydeco, and blues music around.

    Dance fever at Gator By The Bay.

    Courtesy photo

    The festival is expected to draw more than 10,000 attendees, enjoying 70 performances on six stages, dance lessons, cooking demos, kid- and family-friendly activities, a plethora of food options including those succulent crawfish (a.k.a. mudbugs)and lots of dancing.

    For those unacquainted with the genre, Cajun music stems from the traditions of the descendants of French Acadians (Cajuns), who settled southwest Louisiana in the mid-1700s. Zydeco, the wilder, looser sister to Cajun music, cranks it up a notch with more funk in the beat and more swivel in the dancers’ hips, taking the lively airs and soulful waltzes of the French-speaking Cajuns, and infusing them with African, Caribbean and even Native American influences.

    It’s a rollicking, up-tempo, heavily syncopated sound, and both Cajun and zydeco music are literally made for dancing, for celebrating life, and having more fun than you ever thought you had energy for.

    There are many who will argue that it’s impossible to listen to the highly infectious music and not want to dance for joy, and if you don’t know how, don’t worry—there’s a full schedule of dance instruction, from zydeco to West Coast swing to Zumba®, throughout the festival.

  • May 06, 11:33 PM

    10 Cheap But Effective Marketing Tips For Today's Realities | legalmarketingblog.com


    This is an excellent list of marketing techniques that every firm should be implementing.

    • Start a blog (but make sure your are committed to regular, weekly posts. Get other lawyers in the firm or practice group to agree to contribute on a schedule);
    • Make sure marketing and business goals are aligned (too often they are not in sync and send a confused message to the outside world);
    • Find out what is written online about you and your firm by monitoring your reputation online (one way to do that is set up Google Alerts on yourself and firm’s name);
    • Ask “why this is important” before issuing press releases (and make sure that “newsy” items are just that. If no one outside the firm would really care, it ain’t news); and
    • Don’t forget the importance of face-to-face meetings (this should really be listed No. 1. IMHO it is much more valuable than the previous nine.)

    I agree with Jessica that “[M]ost of these tips cost next to nothing.” So, in these trying economic times, there isn’t a good reason for not doing them because of budget concerns.

  • May 04, 01:00 PM

    Car culture sees decals as mobile memorials | SignOnSanDiego.com


    This is one of those Seinfeld moments… I used to be on the road an awful lot commuting to various jobs, and would see these cars with memorial stickers on them a couple times each week, if not daily. I’ve always wondered what sort of sociological and psychological factors might be at play.

    Southern Californians have always had deep relationships with their vehicles. The four-wheeled contraptions aren’t just a way to get from Point A to Point B. For many, the car is a toy, sanctuary or way to announce to the world that “this is who we are.”

    So perhaps it’s not strange that sedans, SUVs and pickups also have become forums for displaying sadness, for showing familial bonds, for paying tribute to the departed.

    “To the extent that cars are a central part of our life, it makes sense,” said Nicholas Christenfeld, a professor of psychology at the University of California San Diego. “Cars are now just mobile living rooms, family rooms, kitchens … and the symbols of mourning that one might have confined to one’s house can now be displayed on one’s car.”

    Owners of sign and automotive custom shops in San Diego County said the sale of personalized memorial decals has become a steady part of their business.

  • May 04, 11:02 AM

    Of Compost, Molecules and Insects, Art Is Born | NYT


    The Museum of Arts and Design in New York presents an exhibit entitled, “Dead or Alive”:

    He kills the cockroaches with a spray, pops them into a jar, takes them back to his studio in Florida, and then puts their parts to work in his art. He glues their legs together into long, lacy cylinders that look like giant larval casings. He arranges their wings into medically precise images of a human skull, foot bones and hand bones, all scaled to his own head and appendages.

    Mr. Peña likes the medium of cockroach aesthetically, the way he can use the different tones in the wings as his palette to convey light and shadow. He likes it metaphorically, how we are disgusted by something with which we have so much in common — the same taste in foods, the same easy adaptability to every possible niche. “Cockroaches are a witness to our daily lives,” Mr. Peña said. He also likes his medium pragmatically. “It’s a material that I can easily find,” he said, “and it’s cheaper than buying paint.”

    Mr. Peña is among the growing ranks of artists who have gone natural, who are scavenging the world’s vivarium and rummaging through the life sciences in search of materials, ideas, cosmic verities, tragicomic homilies, personal agency, a personal agent, a way to stand out in the crowd.

  • April 28, 11:00 AM

    Pat Metheny's Orchestrion robot jazz | Boing Boing


    Pat Metheny is a great guitarist, although stylistically he sometimes gets mired too much in that adult contemporary/smooth jazz ilk for my taste. I heard about the Orchestrion Project about a year ago and was very excited to see this:

    Youth Radio’s Charlie Foster says, “I saw an amazing concert Saturday night in Berkeley, where Pat Metheny jammed out with an orchestra of robots – playing pianos, vibraphones, a bass, a weird bouncing guitar machine and every kind of percussion instrument – all controlled by his guitar through solenoid triggers. It was insane steampunk and beautiful jazz.”

  • April 28, 11:00 AM

    Curtis CSS Typeface | David DeSandro


    CSS is a language that is used to provide styling to webpages. It is quite useful in that it separates the presentation or display of content from the content itself. Beyond that description it would be difficult for me to succinctly describe how CSS works. I got into learning about CSS after being exposed to the work of Eric Meyers. Eric was pushing the boundaries of CSS more than a decade ago by creating some very beautiful and intriguing designs all through HTML/XHTML and CSS. But what Mr. DeSandro has done is beyond comprehension – he has created a typeface using CSS. Practical? No. Amazing? Yes. This is like a Rube Goldberg approach to web design.

    Curtis is the name I’ve given for a family of geometric sans-serif fonts currently in development. Other incarnations exist as Fontstructions: Curtis Heavy and Curtis Pixel 14. This version takes form in CSS. All shapes are rendered by the browser, using a combination of background color, border width, border radius, and a heavily reliance on absolute/relative positioning….

    The Curtis CSS font wasn’t conceived of any practical application. I was more interested in seeing if it could be pulled off, and if so, what the final result would look like. This typeface was used in the article, Why Art?. Remarkably, Wagner Paula was able to build upon the framework I started in his Liveposter.

  • April 27, 07:00 PM

    Time is Money: a review of the Meeting Cost Calculator and Clock



    Many people lament about how unproductive the traditional “business meeting” is. One or more participants feel the need to assert their opinion at great length, or simply regurgitate the same information multiple times. Most of us sit passively through these time-wasting meetings because … well … I don’t know! But now you can have the facts on your side when you want to remind people that any particular meeting is wasting time. Just Bring TIM, the “Time is Money” meeting cost calculator and clock!

    Simply saunter (or swagger, if you prefer) into your next business meeting with TIM in your hand. Plop TIM down on the table, and press the plus or minus button to set the average hourly rate of all of the meeting’s attendees. Press the other plus or minus buttons to set the number of people attending the meeting. As soon as the meeting is called to order, press the big button on TIM’s side. Then sit back and watch the dollars tick past! TIM will automatically calculate how much money has been spent in terms of salary dollars for every minute the meeting lasts. Meetings can be paused — say for a potty break — by pressing the big button again. When the meeting resumes, press the big button and the clock picks up where it left off.

    No Comment…

  • April 27, 05:05 PM

    Meet The Plane Small Enough For Your Garage


    Have you always wanted a plane but didn’t want the hassle of the whole hangar thing? Well, the folks at Icon are showing off their Icon A5, which has wings that fold up for convenient storage right next to the Bowflex you never use.

    The travel-writin’ peeps at Jaunted.com snapped some pics of the A5, which is currently on display at the JetBlue terminal at JFK International Airport in New York.

    This puppy will set you back $135,000, but you won’t have to worry about carry-on fees… mostly because you can’t bring more than 60 lbs of baggage on board.

    Go over to Jaunted to check out their gallery of the A5.

    Via: Consumerist

    I know it sounds silly, but $135,000 for a brand new airplane with this kind of innovation is actually a hell of a bargain. There are going to be a lot more of these as the somewhat new Sport Pilot License takes off, so to speak. The license is different from the more commonly recognized Professional Pilot License in that the pilot may only fly a certain type of aircraft, and the flights are limited to non-commercial, daytime, domestic travel. It is easier to obtain, the operating costs are less generally, and the insurance is less costly. I miss flying…

  • April 27, 03:01 PM

    Guitar playing: before iPad & after iPad – Ernie The Attorney


    Ernie Svenson is a pioneer in law with regards to the paperless office and e-Discovery. He practices and lives in New Orleans, where I believe it is required by law for all citizens to play an instrument. So he is also a guitar player. Here he describes how the magical iPad has helped with learning tunes.

    I’ve played guitar since I was about 15. These days I play an acoustic steel-string guitar—a Taylor 310-CE if you’re interested in that sort of thing. Mostly, I figure out songs that I like and then sing as I play. If I really like a song then I’ll spend the extra time memorizing the lyrics.  But that takes a lot of time so I don’t do that much anymore.

    Before I had the iPad my routine would be to Google the song name and add the word ‘lyrics’ or ‘chords’ (the latter if I was too lazy to figure the song out myself). After I found the chords/lyrics, I’d print them out and put them on my music stand and plunk away.  My music stand has a slew of paper on it, and it’s hard to find songs now using the paper.

    Then I discovered how to do the same thing, in a much easier way, with my iPad.

    My plan is to use the open source Lilypond music notation software (based on my old friend, the truly magical typesetting language/software, LaTeX) to transcribe music and then transpose into all twelve keys and produce PDFs or HTML to be utilized by a device such as the iPad. This would give new meaning to the iPod’s original mission to store 5,000 songs…

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  • September 02, 02:12 PM

    M2Z’s Free, Wireless Nationwide Broadband Plan Killed: Thank the FCC


    Despite a seemingly stout business plan, and all the financial, social, and educational benefits it would bring, the FCC’s just turned down M2Z’s application for a coast-to-coast free wireless broadband system.

    The FCC did not elaborate on why it turned down a plan from a new company called M2Z which would’ve created a U.S.-wide, free wireless broadband network. M2Z’s trick was going to be to use a spare bit of the radio spectrum, the 2GHz “AWS-3″ band, and earn itself cash by embedding ads in its free Net service as well as licensing out part of the spectrum it would then be controlling for other commercial uses. The entire nationwide system could’ve been up and running inside 10 years, and 5% of M2Z’s revenues would’ve gone straight to the Treasury.

    Ignoring all the potential commercial benefits, educational uses, opportunities for new businesses to spring up that utilized the free network, and all sorts of enterprising stuff that isn’t even dreamed up yet, the FCC has finally ceased its deliberations, and has completely denied M2Z’s application. Early on, the plan ran afoul of puritanical concerns about how it could be used for viewing pornography–but the FCC’s intention to filter porn ran into opposition with civil liberties groups.

    The FCC is known to have heard complaints about M2Z’s plan from existing wireless carriers. Though M2Z’s network would’ve operated at under 1 mbs peak speeds–meaning it was very slow by today’s standards, and probably snail-like by tomorrow’s–its free pricing may well have tempted many folks away from spending cash with an established ISP. Those carriers are now reported to be pleased with the FCC’s decision, though they argue it’s in line with the greater National Broadband Plan. Whenever that actually gets off the ground.

    To keep up with this news, follow me, Kit Eaton, on Twitter.

  • September 02, 06:00 AM

    Moments of Truth, Improvised


    Anyone who’s been in professional services for more than a week has probably encountered a tricky client situation or two. Some examples:

    - A prospective client asks you point blank, “What experience do you have in xyz industry?” and even though you saw that question coming, you didn’t think it would be quite so direct, and the honest answer is zero, zip, nada—only you’re afraid to say so because you think it’s a deal-breaker and you’ve got other relevant experience that surely they’ll want to hear about before summarily dismissing you!

    - You thought the draft deliverable you turned in yesterday was pretty good until you got an email from your client saying how disappointed she is in the product and that, quite frankly, she’s seriously re-considering sending you to London for the next and largest revenue-producing phase of the project.

    - You’re seconds away from beginning a meeting with a very senior client, originally scheduled to discuss how to expand the successful work you’re doing together, but an hour earlier you accidentally overheard him in the lunchroom speaking with colleagues about dumping your company and hiring your number one competitor instead.

    (By the way: 2 of those 3 really happened to us: which is the made-up story?)

    I call these Moments of Truth—when something happens, and suddenly it feels like you’re alone on a sinking ship with no life preserver in sight, and you’d rather be anywhere but where you are.

    Daniel Goleman, author of “Emotional Intelligence: Why It Can Matter More Than IQ,” taught us to understand the science behind our reaction, using the phrase “amygdala hijack” to describe how our well-functioning “thinking brain” (the neocortex) gets completely overruled by the part of the brain that manages our survival. Then our amygdala-threatened-selves do stupid things like spin a great story of how we don’t exactly have direct experience in xyz industry but blah blah blah … or subtly (and maybe overtly) blame our colleague for the sub-par work product … or completely sidestep an awkward interaction altogether in favor of maintaining the pretense that everything really is OK after all. In other words: we're in fight or flight mode, and often both at once.

    Moments of Truth become Moments of Learning

    We spend a lot of time dealing with Moments of Truth in our learning programs because they happen a lot in your business relationships. How you handle them speaks volumes about what you’re made of. It speaks to whether or not you have the mindset, motives, and agility of a Trusted Advisor. Being effective in a Moment of Truth requires more than mastering a few behavioral tricks; it demands a new way of thinking and being.

    So we do a lot of out-of-the-box experiential learning that deals on the spot with your own live, real situations. Occasionally we use our own caselets for you to experiment with—ones that have been tested for a decade and earned a special place in the hearts of our alumni, like “The Lunchroom.” In other words, we do what most classroom learners universally dread: we role-play.

    All right, collective groan–I know, I know, I hate role-playing too. It’s scary and contrived. And there’s never enough background or history or facts to be really comfortable in a role-play. It’s a common refrain during debriefs: “If only I’d known more about the situation I could have handled it better.”

    But let’s be real: How many times have you prepped for hours for a meeting, only to learn in the first two minutes that the client just came out of another meeting in which a major decision was made that completely alters not only your agenda for this meeting but your entire set of recommendations for the engagement?

    In a Moment of Truth, background and history and facts don’t matter one iota because your reptilian brain doesn’t care—it’s focused exclusively on the emotions of the moment. It has neither the time nor the inclination to process anything else.

    Q. Faced with an MOT, what’s a Trusted Advisor to do?

    A. Learn how to improvise.

    The Practice of Improvisation: a Key Trusted Advisor Capability

    To improvise is to “invent, compose, or perform with little or no preparation.” Which is exactly what is called for in a Moment of Truth—the ability to deal on the spot with something unexpected.

    Believe it or not, you get better at improvising by practicing improvisation. (And that only sounds like an oxymoron—it’s actually very true). Practice is exactly how professional improv comedians (think, Whose Line is it, Anyway?) become so skilled at their craft.

    They practice being quick to respond instead of over-thinking. They practice “yes-and” responses, where they build on what’s already been said, instead of contradicting or denying what someone else has already offered. They practice subordinating their own egos to support what’s being created by the collective instead of hogging the spotlight and stealing a scene. They practice giving up being clever and witty and funny and instead get real.

    How do they do this? They get together and … role-play. They do it again and again, always with new scenarios and relationships that are completely made up on the spot. And when it’s show time and the curtain goes up, they still have no idea what they’re going to create together because everything is based on audience suggestion. But what they do know is that they’re fully rehearsed at being responsive, collaborative, and authentic.

    In Trusted Advisor terms, they’re credible, transparent, other-oriented, related.

    And that is something worth practicing to get good at. So: role-plays? Yep, role-plays.

    The Trusted Advisor/Improviser—a Brief Commercial

    If you think your skills could use a tune up or you wish you felt more confident in the Moments of Truth you face with your clients and colleagues, we’d love to have you come practice with us Sept 28 and 29 in Washington, DC. Being a Trusted Advisor: Walking the Talk is a rare opportunity to immerse yourself in the mindsets and skill sets of a Trusted Advisor.

    We’ll improvise. We’ll laugh a lot. And we’ll be sure you walk away with far greater value than you expected.


    Over 12,000 people have taken our Trust Quotient quiz. Check out the NEW VERSION and learn your Trust Temperament.

  • September 02, 03:49 AM
  • August 31, 12:38 PM

    Autodesk to Reintroduce AutoCAD for Apple Macs | NYTimes.com


    When Autodesk rolled out a great app for the iPad, I was shocked. But I wasn’t prepared for this news:

    In the latest sign of that comeback, Autodesk plans to announce on Tuesday that it is bringing its flagship AutoCAD design and engineering software to the Mac for the first time in nearly two decades.

    The return of AutoCAD to the Mac could help Apple sustain its momentum in the competitive market for personal computers, especially with business customers, where Apple has made significant inroads recently. Autodesk estimates that 10 million people use the AutoCAD software around the world, and the company said that its customers had been asking for a Mac version with growing frequency.

    “This is an endorsement from our side that design and engineering customers are taking the Macintosh seriously again,” said Amar Hanspal, senior vice president for platform solutions at Autodesk.

    The Mac was once a popular platform for AutoCAD. But Apple’s share of the personal computer market dwindled in the early 1990s, so Autodesk made its last version of AutoCAD for the Mac in 1992, and stopped supporting it in 1994. The company continued to make other products for the Mac, including software used in the entertainment industry.

  • August 31, 10:41 AM

    Email overload? Try Priority Inbox | Official Gmail Blog


    Gmail has always been pretty good at filtering junk mail into the “spam” folder. But today, in addition to spam, people get a lot of mail that isn’t outright junk but isn’t very important—bologna, or “bacn.” So we’ve evolved Gmail’s filter to address this problem and extended it to not only classify outright spam, but also to help users separate this “bologna” from the important stuff. In a way, Priority Inbox is like your personal assistant, helping you focus on the messages that matter without requiring you to set up complex rules.

    Priority Inbox splits your inbox into three sections: “Important and unread,” “Starred” and “Everything else”

  • August 24, 05:59 AM
  • August 20, 10:29 PM

    A long time ago, before death by PowerPoint


    A long time ago — before PowerPoint was invented — in a galaxy far, far away, leaders gave presentations backed by large electronic wall displays. Below, for example, is a photo of General Dodonna (from Star Wars IV) briefing a packed room full of starpilots, navigators, and droids. Notice how he uses the entire wide screen to display only visual information, a digital vector animation of the inner workings of the death star. Notice too how he has gathered the troops close to the front, how he himself stands close to the back-lit screen (even slightly in front of it at times), and maintains eye-contact with the audience, occasionally pointing to key areas of the animation on screen.



    Above: General Jan Dodonna stands and delivers with confidence and brevity.



    Above: What the same presentation would look like while following conventional slideware templates found on present day planet Earth. “You can’t see this well on this Micro Galactic ProjectionPoint, but an analysis of the plans provided by Princess Leia has demonstrated a weakness in the battle station. Follow this link at the bottom of the screen for more info if needed.”


    Above: Nothing inspires like a “thank you slide.”

    A New Hope for clear communication
    Let’s embrace the spirit of the Rebel
    Alliance and push back against Imperial template propaganda and the scourge of habit and conventional wisdom. If you have a large screen, use it to show visuals, not lines
    of text that remind you what to say. You do not have to use a screen, but if you do, use it to display visual information that illustrates or amplifies your message in the clearest way possible. Stand with your visuals, becoming a clear part of the visual experience from your audience’s point of view. Do not stand meekly in the corner or behind a lectern, removed from both the audience and the bright screen. May the Force be with you in your next presentation and beyond.

    Related
    Contrasts in presentation style: Yoda vs. Darth Vader

  • August 20, 06:35 AM
  • August 19, 04:09 PM

    Is the Multiple-Monitor Productivity Boost a Myth? | Lifehacker


    People love their multiple monitors, and we’ve been told over and over again that multiple monitors “boosts productivity.”

    Let’s shine some light here on the multi-monitor setup. Just where do these productivity claims come from?

    The first report I could find is a report from the University of Utah in 2003 followed up by a new one in 2008. If you follow the money, you can likely predict the results—the study was commissioned by monitor manufacturer NEC. And surprise, the results of the study are: buy bigger, more expensive monitors!

    What’s surprising is that the media crooned over the multiple monitor part of the study, when the study came to the conclusion that it was pixels, not monitors that increased productivity. What’s also surprising is that while the report mentioned that there were productivity gains in certain tasks with more screen real estate, those gains begin to taper between 26 and 30 inches, or at monitors where the native resolution is 2560×1440 or greater.

    My take: there’s an optimal number of pixels you need to complete the tasks you need to complete. Worry about that number, not the number of monitors you have. That optimal number, for the vast majority of people is about 2500×1400. In 2003—before widescreen became commonplace—it was the case that 2 17-20″(2560 pixels wide) LCDs was the only affordable way to acquire an optimal number of pixels. Today, you can pick up a 27 inch display with 2560×1440 pixels along with a computer attached to it for under $1500. This number of pixels allow you to accomplish most tasks—whether it’s writing code and debugging, writing a blog post and reading primary sources, or editing one spreadsheet with data from another.

  • August 18, 02:48 PM

    How to kill a law firm | Law21.ca


    There’s a story told about Jack Welch, former GE president — it might be from one of his books, or it might be apocryphal; quite possibly it’s both. The story goes that soon after he took over the company, he called in his vice-presidents and other senior people and advised them that countless smaller companies and start-ups were out there gunning for GE, hoping to take down the top dog by finding the chinks in its armour and exploiting them. He directed his people to locate these companies, identify the disruptive innovations they were coming up with, and prepare defences against them.

    Two days later, Welch called those same people back into the boardroom and told them he’d changed his mind. When his VPs and senior leaders found these companies and figured out what they were doing to destroy GE’s business, they weren’t to prepare defences against those innovations. They were to adopt them.

    In a nutshell, that describes the challenge facing companies in virtually every industry today, especially legacy industries like music, automobiles and publishing where complacency has led to ruin. Very rarely, companies rise to the challenge: consider The Atlantic magazine, which is meeting this innovator’s dilemma by doing exactly what Jack Welch prescribed: reinventing its business model before competitors force it to do so. In the words of the company’s media president:

    “‘If our mission was to kill the magazine, what would we do?’” said Smith, who added that a digital competitor was going to do that anyway, so they did it themselves.”

    The article continues: “There are so few companies that realize this needs to be a key element of their strategy. Someone else is out there trying to kill them. So do it yourself and reap the rewards.  … [The Atlantic] recognized that digital wasn’t just an adjunct to the print product, but a core element of the brand and the publication. So, they … looked for ways to make the digital product be fantastic on its own. And, now, nearly 40% of the brand’s revenue comes from its online properties….

Profile

Brian Hill

Construction Defect Investigator, Former Professional Musician, Part-time Web Designer, Prankster, Skeptic
Architecture & Planning | Greater San Diego Area, US

Summary

Knowledgeable and skilled Construction Defect investigator with considerable experience representing homeowners, homeowner associations, developers, general contractors and subcontractors. Visual inspection of over 2,500 residential and commercial units and intrusive testing of over 1,000 units with particular emphasis upon building envelopes, roofing, fenestration, waterproofing, ceramic tile, plumbing fixtures, and fire-resistive construction. Proficient in all aspects of investigation including photography, documentation, data analysis, code and standard research, repair recommendations, cost estimation, and mediation/deposition/trial preparation. Familiarity with advanced building materials and techniques as well as sustainable construction principles. Advanced technical abilities in computer applications related to rich media presentations, graphic design, publishing, data management, web design, spreadsheets, digital asset management, systems management and networking with proficiency on the Mac, Windows and Linux platforms. Comprehensive professional marketing background including direct mail, print advertising, multimedia production, online advertising with an ongoing involvement in new media properties such as blogging, Search Engine Optimization, RSS (Real Simple Syndication), social networking, etc.
Specialties: Residential and commercial property inspection, building code and standards research, cost estimating, presentation design and implementation, data analysis and management, marketing, web development, social media

Experience

  • Sept 2002 - Present

    Forensic Technician / KPA Associates, Inc.

    KPAA, Inc. is a successful forensic architecture firm that provides expert testimony and related services for residential and commercial projects subject to construction defect, accessibility (ADA compliance), personal injury and other claims. The firm also provides award-winning architectural design and construction management services for new construction, remodeling and remediation of both residential and commercial properties.

    Responsibilities include documentation and photographing non-intrusive and intrusive investigations, thorough analysis of observed conditions, assisting in development of analysis criteria and repair recommendations. Developed highly effective visual presentation templates using cutting edge software for use in meetings with clients and opposing parties, mediation, arbitration, deposition and at trial. Completely redesigned corporate website and implemented a blogging component and social networking as part of the overall marketing strategy for the company. A series of presentations were developed to be used for marketing and training and has been accredited by CalBar. Additional responsibilities include administration of the company’s network of Mac desktops, laptops and a server running the latest version of OS X Server, plus assisting in the ongoing development of KPAA’s proprietary database application.
  • 2002 - 2002

    Project Controls / Pfizer Global Facilities Management

    Assisted in development of cost controls system for construction projects ranging in value from $100,000 to over $100 Million. Supported project managers in value engineering, cost reporting and reconciliation, and coordination with finance and procurement departments. Facilitated development of detailed report of capital costs for presentation to Pfizer executive leadership.
  • 2001 - 2002

    Direct Marketing Manager / eHelp (acquired by Adobe Systems)

    In concert with graphic designers, executive leadership and several outside consultants, managed direct marketing efforts for this 100 person software firm. Annual direct marketing budget was over $2M and comprised the bulk of marketing efforts for this company that was later acquired by Macromedia, which in turn merged with Adobe.
  • 1987 - 2002

    Musician, A/V Production, Manager / Self Employed

    Provided a variety of services ranging from graphic design and audio-visual production to live musical performance and instruction. Managed multiple employees and maintained a number of long-term clients while remaining profitable and debt-free at all times.
  • 2000 - 2001

    Project Coordinator / LOhSE2, LLC

    Coordinated and performed field investigations and analysis of data for an architectural firm specializing in construction defect litigation. Developed and led Graphic Design division for the company.
  • 2000 - 2000

    Office Manager, Paralegal / Donna L. Woodley, ESQ.

    Managed all aspects of day-to-day business for a successful downtown law firm. This included paralegal functions, communications, accounting, marketing and business development.
  • 1998 - 1999

    Cost Estimator / CBI Construction Services, Inc.

    Assisted the Chief Estimator in the preparation and assembly of multi-million dollar estimates. This included the gathering of sub-contractor quotes and competitive bids as well as in-depth field investigations. Assisted consulting division in both intrusive and non-intrusive investigations of residential and commercial developments.
  • 1994 - 1997

    Production Coordinator / Point Loma Nazarene University

    Directed the on-campus coffee house as well as engineering audio and video production of various performance situations. Management responsibilities included human resources, accounting, marketing, contract negotiation, artist relations and interfacing with school administration. “CoffeeHaus” was the first school-sponsored activity to return a profit.

Education

  • 1994 - 1997

    Point Loma Nazarene University

Additional information